RETURNS POLICY AND INFORMATION
Montaigo Style Domain will happily accommodate the following return options within 7 days of order placement, for unworn, unwashed, unaltered items with tags still attached and in the original packaging.
Please read carefully before placing your order to avoid disappointment as by shopping with us, you agree to the following policy.
Full Priced Items:
- All full-priced items can be returned to us for a credit note if the garment is unworn, unwashed, unaltered, with tags still attached and in the original packaging. The credit note is an online voucher that is valid for 12 months.
- We cannot accept returns of swimwear, intimates & jewellery.
- Pre-order or special order items can only be returned for store credit ONLY.
- Sale and clearance items can not be returned for a refund or exchange, and all items are FINAL SALE.
Returning an item:
- Please notify us within 7 days of placing the order by emailing firstname.lastname@example.org with your full name and order number.
- Once your return has been approved, you then have a window of 5 days to send back your item.
- The shipping and handling costs of the return are at the expense of the customer.